如果尺寸不合身,我们接受7天内衣换size 但不包邮 | 西马满RM250免邮 | We are allow to exchange size within 7 days but not include postage | Not allow for refund
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Return & Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reasons, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

 

RETURN
All returns must be postmarked within sever (7) days of the purchase day of the purchase date. We also offer to change size, if you can’t fit the dress. Customer may contact our customer service within 3 days. The exchange is not including shipping fees. Shipping fees will be following the flat price. All returned items must be in new and unused condition, with all original tags, labels attached and no perfume smell.

 

We shall refund your payment if you decide to cancel your orders within 24 hours after your order status have been listed as processing and prior shipment except for the transaction fees charged which is non-refundable. Once your order status has been listed as complete and received an email for the tracking number, you are not allowed to do refund.

 

For any return request that fall under the below category will not be considered.

  • Colour of products may varies due to lighting used / edit adjustment and please allow 10% of colour variation in real product as compared to actual products. It may appear darker or lighter. Exchanges due to this reason will be charged a processing fee.
  • There might be 1cm-3cm differences in the measurements given due to the different stretchable quality of the material and different measurement and batch production. Please do check the measurements given in our products and compare with your existing dresses for best fit. Otherwise please send a message to us for your best fit. Exchange for this reason will not be entertain.
  • For printed items, the prints may vary in terms of symmetry/alignment/slight colour patches for each piece and return due to this reason is not considered a defect.

 

RETURN PROCESS

To return an item, please contact us via WhatsApp +6019-5152459, Facebook page https://www.facebook.com/uniqaccess or email myuniqacces@gmail.com to obtain a Return Merchandise Authorization (RMA). Once we’ve confirmed the defect and approved your return request, please ship the product(s) back to us on your own cost and we’ll deliver you the replacement products(s) within 14-21 working days. Place the item securely in its original packaging and include your proof of purchase, and mail your return to following address:

 

Attn: Uniqacces (Return)
Address: No.27, Jalan Sayang 3,
Taman Sayang, Pekan Rawang,

84400, Sg.Mati, Tangkak, Johor.
Tel: 010-2131332

 

 

Please note, you will be responsible for all return shipping charges. Kindly put the shipping fees RM8 (WM), RM15 (EM) in the parcel and send back to us. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We strongly recommend you use a trackable method to mail your return.

 

PRICING

No adjustments of the products price are located in the site. All the products price are not included shipping fees, customers shall pay the shipping fees that listed in shipping info. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

PRODUCT AVAILABILITY

Uniqacces reserves the right to limit quantities able to be ordered by customers. If an order is reduced in accordance with this clause, the price payable by the customer for that ordered will be adjust accordingly. Uniqacces may delay dispatch of orders due to stock availability.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return in store credit or exchange. Please allow at least three (3) days from the receipt of your items to process your return or exchange. We will notify you by WhatsApp or email when your return has been processed. Refunds Product sold are not entitle for refund unless it meet the below following condition.

 

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please note

  • Sale items are FINAL SALE and non-returnable, non-refundable and non-exchangeable.

 

 

(The management of YY UNIQACCES reserves the right to change the Return & Refund without prior notice.)